AGREEMENT

It is the responsibility of the named person on the enquiry form to agree, and accept responsibility for all booking conditions, including all payments due by specified dates. By completing the enquiry form and paying a deposit, you accept that you are entering into a contract and you agree to be bound by these conditions.

TRIALS

Although a trial is not compulsory, it is highly recommended to have a makeup trial in the lead up to your wedding date. 

Trial appointment will be arranged after a non-refundable booking fee deposit.

Your trial and my round trip mileage is to be paid on the day of the trial by bank transfer or cash.

The trial will be held at an agreed location.

If you have decide not to have a trial, I cannot accept responsibility if a chosen style or look does not work on your wedding day or there are circumstances where there is a mismatch in styles, approach, or expectations. In these instances, a refund will not be given. 100% cancellation fee is applicable if you cancel your appointment within 24 hours of the appointment time or do not show up for your appointment.

BOOKING FEE & PAYMENTS

Due to high demand a non-refundable booking fee of £100 is required to confirm your bridal booking. Once received, this will guarantee my availability on the agreed date and time for your wedding makeup service. Without this your wedding date is not secured. The booking fee will be deducted from the final amount due. Your remaining balance is due 30 days before the wedding date. All payments are to be made by bank transfer or cash. 

LARGE BRIDAL PARTY, ASSISTANTS, ADDITIONAL FEES

When bridal party numbers are high (approximately 6+) or timing is restricted; an assistant or second artist may be required. I will source the artist myself; they will be of a similar skill set, fully insured and experienced in bridal makeup. A flat one off fee of £100 will be payable to cover costs of the assistant/second Artist.

An early morning start fee of £50 will be payable when I am required to arrive and start before 6am, and £100 for starts before 5am.

TRAVEL

All travel will be charged at 50p per mile. This will be calculated on the distance travelled to and from the location of the trial/bridal party and my Woolpit postcode. Any parking, toll, congestion charge and/or accommodation costs incurred will be added to your final balance.

Any venue over 2 hours drive to the location will require accommodation the night before to ensure my arrival on time. Any outstanding travel expenses are to be paid in full on the day if they have not been included in the final payment.

CANCELLATION

In the unfortunate event that you have to cancel please let me know as soon as possible. If you do have to cancel your wedding then your booking fee is non refundable. The booking fee is taken to cover my admin fees and potential losses of having to turn away other bookings on your reserved date.

If you cancel your wedding within 4 weeks prior to your booked date, the paid final balance is non refundable. Completed trial appointments or any work already carried out will not be refunded.

For bookings where a member of the bridal party cancels on the day this will not be refunded.

POSTPONEMENTS/DATE CHANGE/CANCELLATIONS

If you unfortunately have to postpone/cancel your wedding date please let me know as soon as possible so that I can check my availability, I will work with you the best I can to move your booking.

If I am unavailable on your new date I am more than happy to help you find a replacement makeup artist. Booking fees in this situation are unfortunately non refundable and this also applies to any work already carried out, for example your trial.

If you have to change your wedding date to another year, a supplement may be applicable to allow for any price increases for the year.

ALLERGIES & HEALTH CONCERNS

Please inform me at the time of booking if anyone has any known allergies to any cosmetic products. I am not liable for any allergic reactions.

Please notify me if anyone in the bridal party has any cold sores/contagious skin/eye infections on the wedding day. I reserve the right to not use certain products on clients with cold sores/contagious skin/eye infections. Own lipsticks may be necessary in the event of cold sores. I will not be liable for any reactions to any to the products used.

I have the right to cancel your booking or refuse my services on anyone at any time, if deemed to be of a hygiene/health risk, for example cold sores/colds and any other contagious illnesses.

All of my products, tools and brushes are cleaned and sanitised after each client.

ILLNESS/EMERGENCY COVER

In the event of illness, injury or personal emergency, I will endeavour to find a replacement Makeup Artist. Full trial notes and any relevant pictures will be given to the replacement makeup artist to enable them to recreate the look from the trial (if applicable). In the unlikely event that a replacement can not be found a full refund of balance paid will be given including booking fee but excludes any trial payments for services already carried out and mileage.

FORCE MAJEURE

Neither party shall be held liable or responsible to the other party nor be deemed to have defaulted under or breached this Agreement for failure or delay in fulfilling or performing any term of this Agreement to the extent, and for so long as, such failure or delay is caused by or results from causes beyond the reasonable control of the affected party including but not limited to fire, floods, embargoes, war, acts of war (whether war be declared or not), acts of terrorism, insurrections, riots, civil commotions, strikes, lockouts or other labor disturbances, acts of God or acts, omissions or delays in acting by any governmental authority or the other party.

SOCIAL MEDIA CONSENT

I often take images and videos to document and promote my small business. Should you not wish for these to be used on my social media or website, please inform me at the time of the trial.

GDPR

Any personal information shared with myself is stored under appropriate GDPR guildlines. NH Makeup and Beauty does not share any personal data or information with third parties.